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Practical application of the products herein are at your own risk and, its partners, representatives and employees assume no responsibility or liability for any use or mis-use of the product. This product is for educational purposes only. Luckily, we have plenty of favorites to recommend, so take a look at our list of the best streaming devices around to see if you like any alternatives.Disclaimer: Past performance is no guarantee of future performance. If none of the above tricks have worked, it might be time to replace your streaming device. Hopefully, we’ve helped you find a solution to your most common Roku problems. Some devices have large buttons you can press with a finger, though you’ll need a paperclip or something similar to press the pinhole reset button on the Roku Ultra. You can also use your Roku’s physical reset button to skip the menu steps.
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The factory reset is the most extreme way to fix most Roku problems.
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Next: What is a Roku PIN, and how do you add one? Try a factory data reset
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Modern Wi-Fi routers often come with two different networks - a 2.4GHz option and a 5GHz one. Like most problems, the root cause probably lies with your Wi-Fi connection, so here are some solutions. First, however, you have to make sure that you get the connection settings just right. You can use the app as a remote control, and it’s the easiest way to add content to your streaming device.
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Roku’s companion app is an essential add-on for Android and iOS users, but it can be a source of some common problems.
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Finally, make sure that the mute function is turned off and try adjusting your TV volume. You may also want to check that you’re connected to the correct audio input. Your cables should be tightly connected to the TV and your streaming device. It might be your internet connectionĪre you still having problems? Here are a few potential solutions: Check your connections and inputsĬheck your HDMI input at both ends if you have a set-top Roku. If you have a Wi-Fi remote, you’ll see a tiny pairing button, but this will be absent from IR remotes. Note: If you’re unsure which remote you have, remove the battery cover. Follow the pairing prompts on your TV screen.Wait 30 seconds while your remote completes its pairing process.After that, you should see the pairing light begin to flash on your remote. Press and hold the pairing button found inside the compartment for three seconds.Repeat the first four steps above, but don’t replace the battery cover.This should restart both components but can also make your remote lose connection with the device. Insert the batteries back into your remote and wait 30 seconds to one minute.Reconnect your Roku device to power and wait for it to boot.Force restart your remote and Roku device: You can try the battery trick we mentioned above, but it can also help to restart or re-pair your remote and streaming device. Roku’s Wi-Fi remotes are slightly more complicated, but they’re also significantly more powerful.
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Related: How to pair and sync your Roku remote Roku Wi-Fi remotes A fresh set of batteries should help fix this type of Roku problem. The IR blaster works like a flashlight and is only as good as its beam strength. You can also replace the batteries in your IR remote for a stronger connection.